Custom FAQ

Custom Flex Print is certainly an option with a 25-hat minimum and will be $3 per design per hat. We are very limited in what we can do: Simple fonts, white or black print. Placement will be on the side or back of the hat only.

Must supply PDF and Ai/Tiff for embroidery file.

*Please note, custom flex print will add additional time in production.

*Custom Flex Print does not apply for the knit beanies.

For each LEATHER patch design chosen, there is a minimum of 12 hats. For each hat style/color chosen, there is a minimum of 6 hats.

For each ROGUE patch design chosen, there is a minimum of 25 hats. For each hat style/color chosen, there is a minimum of 6 hats.

You can not mix and match the leather colors in a minimum order. You can not mix and match rogue and leather patches in a minimum order.

*Hats and beanies cannot be mixed to hit your order minimum. There is a separate minimum for hats and beanies.

We offer our leather patches in the natural tan leather in standard or dark. We also offer Fire Red, Midnight Black, Clover Green, Arctic White, and Eclipse Royal as options. We do not currently have other colored leather options available. * We do not have the option to spot color in certain areas.

We use Vegetable-Tanned leather and ‘brand’ (burn) your logo directly to the leather. This gives it the light and dark variations of the tan and black leather that we use.

Our rogue (rubber) patches are full color customizable with up to 6 pantone colors

The digital concept sheet (design sheet) is a concept of your logo on a variety of patch options and its placement on a hat.

*This is a computer-generated image, actual sizes/colors may vary.

Your initial design sheet request will get you one free design sheet with one revision.

Requesting additional changes, whether it’s a current design revision or additional logo, will have a fee of $25.

The following design subjects are prohibited:

Logos that do are not owned by the person requesting the logo to be reproduced.

Designs that contain offensive language [slurs, profane language or gestures, etc]

Designs that contain explicit sexual content

Official Military, Police and Fire seals are not allowed to be reproduced. Individual units, departments and stations are able to be used with authorized documentation from authorized personnel.

Designs for Schools, Colleges/Universities (exact or similar) including student and faculty clubs or campus programs. [Written approval on official letterhead will be required to reproduce trademarked images]

*The above restrictions are some examples. We reserve the right to deny any design that we feel is not appropriate.

All pricing is for a patch/hat combo. Our pricing ranges from $15 - $24/hat, depending on patch product, quantity ordered, leather color, etc.

For more information on specific pricing, please submit a form to our custom department to get the process started.

ONE TIME SETUP FEE

There is a small set up fee of $25 to have your logo file converted to a branding-ready file. This is only on the first initial order.

CUSTOM TURNAROUND TIME

Once we have received payment, your order gets sent to our production team. Our custom orders are currently running 2 weeks to ship date for LEATHER and 5-6 weeks to ship date for ROGUE. You will receive a tracking number once your order has shipped.

*Please note, custom flex print will add additional time.

We ship through Ground UPS for all commercial and residential addresses. If you only have a PO BOX for your shipping address, we will ship through USPS. All orders will receive an email with the tracking information once shipped.

Expedited 2-Day Shipping is an option if you choose. Please discuss with your sales representative prior to receiving your invoice. Please note this doesn’t change the production time, just the speed at which your package is delivered.

*Please note, UPS Ground does not ship on the weekends.

PICK-UP FOR AZ LOCALS

If you are local to the area, you can choose to skip shipping and pick up your custom hats directly from us in Mesa, AZ.

Please just let your sales representative know you would like to do so.

We pride ourselves on our commitment to quality andourcustomers, if there is a defect with the productwithin 60 days of purchase, we will gladly accept ourproductback to be fixed or replaced. Once we receivetheproduct, we will get the new order createdto ensure you are satisfied!

Thanks for supporting our business and our families.

Sincerely,

Branded Bills Team

Once you approve your design, you will send us your order. We will need the following:

Design Chosen, Hat Style, Color, and Quantity.

Leather- You can choose multiple designs but must be a minimum of 12 hats per patch design. At least a minimum of 6 hats per hat style/color chosen.

Rogue- You can choose multiple designs but must be a minimum of 25 hats per patch design. At least a minimum of 6 hats per hat style/color chosen.

Once we receive your order from you we will send your order to our billing department.

They will send you an invoice for your order. We ask that you review your order in full and check that all of your contact information, including your shipping address, is accurate. Payment of invoice is approval. There are no changes once payment is made.

Once we receive your payment, your order is then sent to our production team. We are currently running 2 weeks for leather, and 5-6 weeks for rogue patches, to get your hats completed.

After your hats production time, your order will be shipped out to the shipping address that you approved on the invoice. We use UPS as our shipping partner. You will get an email and tracking number when your hats have shipped.

HAT INFORMATION

PATCH INFORMATION

DESIGN INFORMATION

PRICING AND SHIPPING INFORMATION

OTHER INFO

CUSTOM PROCESS